Aggregate view across all channels. End-customer PII is hidden by design — drill-down lives with the Client Admin.
ⓘ
Privacy boundary
As Super Admin you own the install (config, modules, secrets, integrations). For data-protection reasons, you do not see specific leads, conversation transcripts, or other end-customer specifics. That access lives with the Client Admin role of the installed customer.
A
Install health
Last 24 hours · auto-refresh every 60s in production.
Conversations
0
▲ 0 live now
Resolution rate
0%
▲ rolling 24h
Failed sessions
0
▲ clean
Avg CSAT
—
▲ out of 5
B
Channel health
Per-channel volume and failure rates. Drill into Conversations for specifics (Client Admin role).
🌐
Web Widget
4
healthy
💬
WhatsApp
2
1 failed
📞
Voice (inbound)
1
healthy
↗
Voice (outbound)
1
healthy
C
Provider / integration status
Configured vendors for this install — live config + secret presence + health. Integrations that aren't set up are shown as 'not configured', never fabricated as healthy.